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Pittsburgh International Airport Wins Coveted Award



PITTSBURGH, PA (March 1, 2006) - Pittsburgh International Airport has once again received recognition for having one of the best airports in the country and scored top honors in three out of five airport categories.

Airport Revenue News, a leading trade publication for airport retailing, has announced that Pittsburgh International Airport has won among mid-sized airports in the trade magazine’s prestigious annual Best Concessions Poll.

The categories Pittsburgh International Airport won are:

  • Airport with The Best Concession Program – The airport whose design standards have resulted in attractive storefronts, strong themes and an inviting shopping atmosphere.
  • Airport with the Most Unique Services – The airport with novel services new to the industry and serving passengers well, such as spa services, internet hookups, business services, etc.
  • Airport with the Best Overall Concession Program – The airport with best tenant mix, consistent theme, store design, passenger comforts, etc

"It is an honor to be recognized among the finest examples of airport retailing in the nation," Allegheny County Airport Authority Chairman Glenn R. Mahone said. "Our quality airport amenities and our excellent customer service grow more and more important and will remain a priority for the Airport Authority."

This is the fourth consecutive year Pittsburgh International has won the Best Overall Concession Program. Of the variety of awards given, Best Overall Concession Program is considered the most prestigious.

"When the AIRMALL opened 13 years ago it was considered a leader and innovator," said George. “The variety, the selection and the guaranteed street pricing policy helps to keep Pittsburgh International Airport on top. The Airport Authority in partnership with BAA-Pittsburgh, the AIRMALL management company, look to maintain this level of excellence for years to come."

Individual AIRMALL shops at Pittsburgh International Airport were also recognized. The Paradies Shops, which operates Three Rivers Travel Mart, Sue Venir, the PGA TOUR shop, Brooks Brothers, and CNBC News won “Best Airport Retailer" and “Retailer with the Highest Regard for Customer Service" in the large retailer division.

CBR, Inc., a St. Paul, MN-based group, which operates toto, Creative Kidstuff, Radio Road and Spirit of the Red Horse at Pittsburgh International Airport, scored “Retailer with the Highest Regard for Customer Service" in the small retailer division.

Airport Wireless/Palm, a successful combined concept retailer with stores catering to the business traveler and technology enthusiast, won “Best Retail Specialty Brand Operator" (introduced to airports within the past 18 months) and also took the prize for “Best Overall Airport Retailer." Two Airport Wireless shops are located at Pittsburgh International Airport in the Airside core and on B concourse.

L'Occitane, a specialty retailer of beauty, skincare, and fragrance products of Provence for men, women and the home, won “Best Airport Retail Store Design" for its storefront that captures the travelers’ attention and engages visually. It is located in the Airside Core at Pittsburgh International Airport.

Hudson News, which is located in the Airside Core and in all four concourses at Pittsburgh International Airport, won for “Best Airport News & Gift Operator," because of being best overall at customer service, presentation of news and other reading materials, operations and management.

Airport Revenue News is the foremost publication for news and information on airports and continues to build on its reputation for accurate, credible, insightful and timely news coverage. Every year, the magazine conducts a Best Concessions Poll where concessionaires and airports are recognized for their outstanding achievements from the previous year. Winners of ARN’s Annual Best Concessions Poll were announced at the ARN 2006 Airport Revenue Conference, held in Las Vegas February 19 – 21.

Feb 28, 2006