Current wait times/Parking capacity

Security Line < 15 minutes
Short Term Parking 33% Full
Long Term Parking 49% Full
Extended Parking 58% Full

PIT Customer Appreciation Set for Thursday, April 11


PITTSBURGH, PA (April 10, 2013) –The Allegheny County Airport Authority and AIRMALL Pittsburgh are planning a great day for our customers at Pittsburgh International Airport.

From 10 am to 3 pm, Thursday April 11, travelers can enjoy a prize wheel, free cookies and live music in the Airside Terminal at Pittsburgh International Airport. It is the airport’s way to thank passengers for flying at Pittsburgh International Airport.

Almost every shop, restaurant and eatery is offering a great special or discount. Many of them have also donated great prizes to the prize wheel.

“We have activities planned and hope travelers come early to take advantage of some of the great shop specials. So if you are flying out on Thursday morning come early and spend some time shopping, spin the prize wheel and enjoy the entertainment,” said Bradley D. Penrod, President, Allegheny County Airport Authority.

The purpose of this outreach is to promote customer service and Pittsburgh International Airport’s N.I.C.E. customer service program. The Airport Authority has trained hundreds of employees in N.I.C.E. – Neutralizing Irritations Customers Experience, a program designed to solve customer problems. Last week the Airport Authority recognized 50 airport employees who demonstrated excellent customer service.


Apr 09, 2013