PITTSBURGH INTERNATIONAL AIRPORT AWARDED BEST AIRPORT CONCESSIONS HONOR FROM AIRPORT REVENUE NEWS
PITTSBURGH, PA (March 14, 2008) - Pittsburgh International Airport’s AIRMALL received top honors from Airport Revenue News (ARN) as the Airport with the Most Unique Services. The awards were announced at ARN’s recent conference in Dallas, TX, to recognize excellence in the airport concessions industry.
For the 13th year in a row, the results, to be published in the April issue of ARN as well as on the ARN Web site, reflect the industry’s choice for the best concession programs and the best concessionaires of the year in U.S. airports.
“These prestigious awards reflect the best airports and concessionaires in the industry who are chosen by respected experts,” says Pauline Armbrust, president and chief executive officer of the Armbrust Aviation Group. “We are proud to be the administrator of this important industry competition.”
Pittsburgh International Airport’s AIRMALL was chosen for its comprehensive scope of management expertise in airport retail and food and beverage. The wide variety of branded merchandise offered at guaranteed street pricing continues to ensure quality as well as competitive pricing. It is the formula that has made the AIRMALL world renowned.
The AIRMALL provides its vendors with technical and administrative support programs for merchandizing, marketing and customer service. Its Quality Service Program that recognizes and rewards AIRMALL employees for excellent customer service is a model for the industry.
“Pittsburgh International Airport is a highly regarded airport because of the hard work and dedication to excellence of the AIRMALL and the many employees who work to provide the quality service to the region’s air travelers,” said Glenn R. Mahone, Chairman, Allegheny County Airport Authority.